(Preventive action) To scan the data with high resolution and large capacity, specify the enough time to complete the scanning or disable the setting. While scanning, the computer goes into the sleep status if OS setting is set to do so. Keep us posted on the status of the issue and I’ll be glad to assist you further. Re-install the scanner driver after upgrading to Windows 8.1. Uninstall and Reinstall the printer and check if it helps.Īlso refer to the Microsoft help articles: You might be asked for an admin password or to confirm Moving the mouse pointer down, and then clicking Search), entering hardware and devices in the search box, tapping or clicking Settings, and then tapping or clicking Find and fix problems with devices.

Open the Hardware and Devices troubleshooter by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the upper-right corner of the screen,.

Update drivers with the largest database available.

It checks for common problems and makes sure that any new device or hardwareĬonnected to your PC is installed correctly. Get the latest official Kodak HERO 7.1 AiO Scanner WIFI imaging or camera drivers for Windows 11, 10, 8.1, 8, 7, Vista and XP PCs.

You can try using the Hardware and Devices troubleshooter to fix the problem. I suggest you to try the below Methods and check if it helps. This issue could occur if the drivers are corrupt. Thank you for posting your query on Microsoft Community.

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